ABOUT US

Prospect Tree Health Care is a family run care agency dedicated to providing personal care to adults in the Wolverhampton area of the West Midlands. Our range of care services cater to the specific need of the individual – whether providing care services on behalf of Social Services or providing quality private care services.

The decision to consider care and bespoke care services is not an easy one and we appreciate how important it is to find a quality care support system that understands your unique needs and is skilled enough to manage them.
We are committed to you and your care needs, whether you are looking for help with everyday tasks or a complete full time care experience, we will tailor our support system to you.

Prospect Tree Health Care is fully registered with the Care Quality Commission (CQC) and we operate beyond the scope of their minimum requirements.

All of our professional carers are fully cleared by the Disclosure and Barring Service (DBS).

We take pride in collaborating with our clients and their families and support team by offering them help and bespoke care services from the moment we meet them.

We have a talented team of caring and professional staff who make sure that any client they work with is respected, communication is open and efficient and that their dignity is always a priority.

Our bespoke care service provision is flexible and dependable and caters individually to the care needs of the client.

Please feel free to contact us for all of your care requirements.

Personal Care

Practical Support

Private Clients

Direct Payment

Prospect Tree is a full-service care agency serving the needs of Wolverhampton. With 20 years as an accredited care service provider, Prospect Tree has become a name synonymous with care, reliability, and quality service.

We provide a range of quality care packages and care services encompassing a full range of Social and Private Care Services. Our services include Home Care Services, Personal Care Services, Companionship Care Services, Bespoke Care Services.

Family is at the centre of our care business, and it is our philosophy that all our carers embrace this ethos with our clients. We want to be an extension of your family as a care support system that is there for you. Prospect Tree is the peace of mind that you are looking for. If you are looking for a care provider in Wolverhampton – Look no further than Prospect Tree Health Care.

WHO WE ARE

Prospect Tree has experience in providing homecare in Wolverhampton in particular the South West and South East of the City.

Prospect Tree has a well-trained team that has extensive experience and a number of our staff have been with us from the start.

All our staff are fully cleared by the Disclosure and Barring Service and we undertake our own checks to ensure suitability.
We have training that goes beyond the essential requirements they include:

Moving & Handling, Food Hygiene & Nutrition, First Aid, Risk Assessment, Health & Safety, Infection Control, Fire & Safety, Adult Protection, Caring for Confusion, Dementia Care, Loss Bereavement, Diabetes, Medication, Palliative Care, Mental Capacity.

We provide a high standard of Personal Care Services to our clients and make sure we are fully supporting their needs.
These are helping with bathing, assisting with dressing/grooming. We also support with Incontinence care, assist with eating and assist with medication reminders. We are experts in caring for clients with Alzheimer and dementia.

It is important that are clients feel supported in their homes and full attention is given to making sure that their personal routines are not interrupted or changed. We provide light housekeeping including dusting, vacuuming and taking out rubbish. We assist with washing and ironing and help plan, prepare and tidy away meals. We make and change beds, help with shopping, collect prescriptions, arrange, remind and assist with appointments.

We can provide staff who come to the home of the person you’re caring for. Different types of help can be organised, including sitting with the person you care for and keeping them company, preparing meals, and helping them to get up, washed and dressed. The care workers who come to your home can also provide social activities, such as taking the person you care for to the cinema, pub or shopping.

For more information contact Carer Support on 01902 553409 or follow the link
http://www.wolverhampton.gov.uk/article/2789/Carer-support

The Carer Support Team can support you in your caring role by offering the following:

Practical information advice & guidance, Carer’s Assessment, Benefits advice, Signposting, Emotional Support, Carers Emergency Card, Carer Training, Information about Breaks for Carers.

We can offer companionship & conversation, Provide medical reminders, Organise mail and write letters, Plan visits outings and trips, Attend plays and concerts, Visit neighbours & friends, Assist with entertaining.

Prospect Tree March 2022

We comply with all Government and local guidance in relation to covid and wider infection control, which is reviewed regularly. We also undertake our own risk assessments which again we update as required.

All staff undertake daily lateral flow tests before they start work, and this process is recorded and if positive they would isolate for the current advised time period.

TESTIMONIALS

Excellent care enabled my mom in law to stay in her her own home for as long as possible. Several of the carers also became like friends to me, offering support at difficult times. Any issues, and there were few, dealt with professionally and swiftly.

Thank you all so much. I am certainly happy to recommend you to anyone in need of care in their own home.

January 2024

John Doe

“They are all golden”

“Definitely a case of having the right people in the right job”

“They are truly Marvelous”

“They have become more like family”

“Staff always go above and beyond and make time to chat at each call

December 2023

Wanted to assure you all that we haven’t forgotten the loving care and attention given by Prospect and the support we have been given.

Please pass our very best wishes for to All of your staff,  but especially our lovely Meena who patiently listened to my moans of frustration on several occasions!

December 2023

Hi.

Hopefully, you have received our email regarding the care that N is offering mum.

We also felt we wanted to say a big thank you to H who has supported us as a family from the start of our long journey since mum broke her neck! almost 6 months ago now.

She is always on the end of the phone to support us, day, or night no matter what time it is!

I always knew that she would be there to help. She was relentless sorting mum’s care and refused to give in when at times it seemed hopeless with mum being passed from pillar to post!! Even contacting the hospital on our behalf when she was taken ill. This was tremendous support and dedication at a really difficult time for us! “Thank you, H,” and the support continues… helping to sort respite so that as a family we can have a break and recharge our batteries!

We will never have enough words to thank Prospect Tree and the staff for all the wonderful care that you give to not only mum but to us as a family!

Thank you so much

I would like to say a massive thanks to all the staff at prospect tree health care for looking after my mom in the last 18 months of her life mom was housebound and these guys gave mom 4 visits a day got her up always helped make her something to eat and drink changed her and during the day right up to bedtime helped her in every way possible it was such a help and peace of mind for us as a family as we all work I could never fault the service in any way thank you so much, everyone, mom is now at rest and she was eternally grateful in every way God bless you all and thanks again lot’s of love and best wishes her son.

Words can not express how grateful I and my sister are to Prospect Tree for your kind and compassionate care to our

mom in our support looking after mom in her own home.

You have exceptional people working for you who cared for mom beyond and more. They cared for mom as if she was their own mother.

As Mahatma Gandhi would say “An ounce of practice is worth more than tons of preaching.”

With kind regards to all your team

Hello, I am just dropping a note to say thank you for the excellent care witnessed by myself to my mom today by your carer. The care she provided was brilliant and is wonderful with my mom, who I know is difficult sometimes. please please pass on my thanks to her

My Manjit – Carer

My Manjit comes every weekday, to clean, give me breakfast, gets me ready for the day.

My Manjit comes every weekday, gives me a body wash before, making me a nice cup of tea.

My Manjit Dear Manjit, you look after me, makes sure I eat my meals and overseas my medication.

My Manjit Dear Manjit, my carer and friend, may God bless and keep you and all that you do.